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Bestway Team Gives Its Best for Domestic Violence Survivors at Hope House

Hope House offers those in the Kansas City area exactly what the name suggests – the hope of a safe refuge for those impacted by domestic violence, as well as a voice for social change that stands up for people’s right to live free of abuse. This mission is close to Bestway’s heart, which is […]

Customer Success Story: When the Heat Was On Down Under

Veterinary medicine needs to be temperature-controlled, which is no problem if it’s being transported across land in a reefer truck. It’s usually not a problem even with international air freight, because insulated packaging can keep products cold to get it through most flights. But Australia can be a challenging case, and one shipment to the […]

Eight Bestway Team Members Complete Pharmaceutical Handling Training

The gold standard in best practices for handling pharmaceutical and medical products comes as part of a European Union-backed certification known as Good Distribution Practice. Bestway is currently in the process of obtaining the certification, and along the way we can already report some important milestones that have been achieved. In February, team members Kaitlin […]

Team Member Profile: Monique Snead

When one company buys another, it often means some of the employees will have to move on to other opportunities. That can be a blessing, though, and it was every bit of that when Monique Snead’s then-employer Foxpoint Trucks was sold to OTR Leasing in 2025. After six years handling the underwriting, compliance, documentation and […]

Team Member Profile: Lance Jones

With his recent promotion to Import Operations Team Lead, Lance Jones recognizes how much hard work and perseverance have done for both him and his clients since he joined Bestway International in 2020. Previously a key account manager with responsibility for one of Bestway’s largest accounts, along with several others, Lance appreciates the fact that […]

Mastering the Nuances of U.S./Mexico Freight Shipping

The U.S.-Mexico border is one of the busiest in the world for freight shipping, with more than 35,000 trucks crossing the border most days – and more than $600 billion in annual trade. Moving goods to and from Mexico presents its own unique challenges, and of course every shipper has its own unique needs. That’s […]

Client Success Story: Catching Section 232 Errors Before They Become a Costly Problem

Section 232 of the Trade Expansion Act of 1962 grants the president wide authority to impose tariffs in situations where he perceives national security to be an issue. Over the years, presidents have used this authority many times and, in many situations, creating a rather complicated tapestry of tariff requirements. So it’s not surprising that […]

Technology Turns Again, But Customer Service Endures Into 2026

By Jay Devers As we say hello to 2026, I’m sure you’ve noticed it too: You can hardly find a conversation about supply chain – or just about any other industry for that matter – without the focus quickly turning to the impact of AI. It’s one of these unprecedented things that we’ve seen before, […]

Call to Action: After-Hours Train Derailment Sets Up Chance to Shine for Bestway Team

The Bestway International team has always understood: There is no telling when they might get called into action, and you’ve got to be ready at all times. That reality manifested on July 24, 2025, when a train carrying hazardous materials derailed in Meeker County, Minnesota – about 25 miles southwest of St. Cloud. As the […]

Team Member Profile: Rick Belk

Coming Full-Circle To Where People Matter Most Coming to work at Bestway International is coming home for Rick Belk – the ideal bow on the package that’s been his career. And as a customer service professional with a specialty in air export, Belk touts the biggest factor that brought him back to the company where […]

Community Focus: Boosting the Literacy KC Coat Drive

The mission of Literacy KC is, and has been for 40 years, to help a wide variety of people master English in order to help complete their educational paths and set them up for good career opportunities. Literacy KC’s recent move to a new headquarters in Kansas City speaks to the organization’s commitment to the […]

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The Role of Technology in Modernizing Freight Solutions

The freight industry is undergoing a major transformation, driven by advancements in artificial intelligence (AI), the Internet of Things (IoT), and blockchain technology. These innovations are not just improving operational efficiency—they are redefining how companies manage shipments, reduce costs, and enhance supply chain visibility. As global trade continues to evolve, freight forwarders that embrace technology […]